FAQs

Do you offer Cash on Delivery?
Yes — COD is available across India on all orders.

How long does delivery take?
Orders dispatch in 24–48 hours and typically arrive in 3–6 working days depending on your pincode.

What is your return policy?
We offer a 7-day easy replacement on items that arrive damaged, defective or not as described. See our Returns page for the full details.

Is shipping free?
Shipping is a flat ₹49, and completely FREE on orders above ₹499.

Are the products genuine?
Yes. Every product is quality-checked before it's packed, and we only stock items we'd use ourselves.

How do I track my order?
You'll receive a tracking link by SMS/WhatsApp and email once your order ships. You can also visit our Track Order page.

Can I order in bulk?
Absolutely — see our Bulk & Corporate Orders page or WhatsApp us at +91 79955 58975 for a custom quote.

Still need help?
WhatsApp +91 79955 58975 or email support@desibay.store.